Customer Bill of Rights

We promise to:

Provide timely services performed right the first time.

Provide clear communication, a consistent level of service, and minimize customer downtime.

Treat every customer with respect and dignity.

Make service and parts available whenever and wherever needed.

Perform preliminary diagnosis and provide  communication to the customer within two hours of arrival.

Clearly define warranty coverage and payment terms.

Provide a clean and comfortable environment with appropriate customer amenities.

Our Commitment:

We will provide the industry’s best value in products and services.

This enables us to:

Build long term relationships.

Maintain a healthy company that earns an appropriate return for our efforts.

We will accomplish this by:

Employing talented people dedicated to providing outstanding customer service.

Anticipating the customers’ needs and exceeding their expectations.